Where does Back Market ship from?

Back Market operates from France and serves 28 European countries from there. Delivery time depends on that distance, so check the delivery window shown on the product page.

Does the two year warranty apply when ordering from France?

Yes. Directive (EU) 2019/771 applies across the EU, as does the 14 day right of withdrawal. The claim is against the seller in France, so a return travels abroad.

What does Back Market sell?

Back Market covers electronics & tv and is reachable at backmarket.com. Our direct search links open the shop's own result page for a term instead of its homepage.

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Back Market — Electronics & TV

Refurbished tech marketplace with warranty. Headquartered in France, shipping to 28 European countries.

Back Market (backmarket.com) is operated from France and delivers to 28 European countries. EU rules apply: 24 months warranty and a 14 day right of withdrawal, with returns going back to France.

At a glance

Website	backmarket.com
Country	France
Focus	Electronics & TV
Delivers to	28 European countries
Ships from	France

Who is behind Back Market?

Refurbished tech marketplace with warranty.

Back Market runs its online business from France. Contract partner, invoice and return address are therefore based in France, even when the storefront is shown in your language. Knowing that up front avoids surprises at the first return.

Warranty and returns on a cross-border order

The same consumer rights apply as at home: 24 months warranty under the sale of goods directive (EU) 2019/771 and 14 days right of withdrawal under the consumer rights directive 2011/83/EU. Your counterpart is the seller in France. The difference is logistics, not law: returned goods travel back to France, which stretches the processing time. For cross-border disputes the European Consumer Centre is the point of contact.

What people buy at Back Market

These searches run straight against backmarket.com, so you land on its own result page.

Where Back Market delivers

Austria, Belgium, Bulgaria, Croatia, Cyprus, Czechia, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden, United Kingdom.

Back Market is a European alternative to

Shoppers usually reach for these non-European retailers for electronics & tv. Back Market covers the same ground from France, inside EU consumer law and with European delivery.

Best Buy — bestbuy.com (USA)
Amazon — amazon.com (USA)
Banggood — banggood.com (China)

When Back Market is the wrong choice

You want a bulky item that has to be collected or swapped on site. A cross-border return is exactly the effort a local dealer takes off your hands.
You need the item tomorrow. Parcels leaving France take longer than those from a warehouse in your own country.
Your basket is small. On low order values the shipping cost usually eats up the price advantage.

Frequently asked questions about Back Market

Where does Back Market ship from?: Back Market operates from France and serves 28 European countries from there. Delivery time depends on that distance, so check the delivery window shown on the product page.
Does the two year warranty apply when ordering from France?: Yes. Directive (EU) 2019/771 applies across the EU, as does the 14 day right of withdrawal. The claim is against the seller in France, so a return travels abroad.
What does Back Market sell?: Back Market covers electronics & tv and is reachable at backmarket.com. Our direct search links open the shop's own result page for a term instead of its homepage.