Empik — Electronics & TV

Poland's biggest books, media and toys retailer. Headquartered in Poland, shipping to 7 European countries.

Empik (empik.com) is operated from Poland and delivers to 7 European countries. EU rules apply: 24 months warranty and a 14 day right of withdrawal, with returns going back to Poland.

At a glance

Websiteempik.com
Country Poland
FocusElectronics & TV, Computers & Gaming, Baby, Kids & Toys, Books & Media, Office & Stationery
Delivers to7 European countries
Ships fromPoland

Who is behind Empik?

Poland's biggest books, media and toys retailer.

Empik runs its online business from Poland. Contract partner, invoice and return address are therefore based in Poland, even when the storefront is shown in your language. Knowing that up front avoids surprises at the first return.

Warranty and returns on a cross-border order

The same consumer rights apply as at home: 24 months warranty under the sale of goods directive (EU) 2019/771 and 14 days right of withdrawal under the consumer rights directive 2011/83/EU. Your counterpart is the seller in Poland. The difference is logistics, not law: returned goods travel back to Poland, which stretches the processing time. For cross-border disputes the European Consumer Centre is the point of contact.

What people buy at Empik

These searches run straight against empik.com, so you land on its own result page.

Where Empik delivers

Czechia, Estonia, Germany, Latvia, Lithuania, Poland, Slovakia.

Empik is a European alternative to

Shoppers usually reach for these non-European retailers for electronics & tv. Empik covers the same ground from Poland, inside EU consumer law and with European delivery.

  • Best Buy — bestbuy.com (USA)
  • Amazon — amazon.com (USA)
  • Banggood — banggood.com (China)

When Empik is the wrong choice

  • You want a bulky item that has to be collected or swapped on site. A cross-border return is exactly the effort a local dealer takes off your hands.
  • You need the item tomorrow. Parcels leaving Poland take longer than those from a warehouse in your own country.
  • Your basket is small. On low order values the shipping cost usually eats up the price advantage.

Frequently asked questions about Empik

Where does Empik ship from?
Empik operates from Poland and serves 7 European countries from there. Delivery time depends on that distance, so check the delivery window shown on the product page.
Does the two year warranty apply when ordering from Poland?
Yes. Directive (EU) 2019/771 applies across the EU, as does the 14 day right of withdrawal. The claim is against the seller in Poland, so a return travels abroad.
What does Empik sell?
Empik covers electronics & tv and is reachable at empik.com. Our direct search links open the shop's own result page for a term instead of its homepage.

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