Where does Digitec Galaxus ship from?

Digitec Galaxus operates from Switzerland and serves 7 European countries from there. Delivery time depends on that distance, so check the delivery window shown on the product page.

Does the two year warranty apply when ordering from Switzerland?

Yes. Directive (EU) 2019/771 applies across the EU, as does the 14 day right of withdrawal. The claim is against the seller in Switzerland, so a return travels abroad.

What does Digitec Galaxus sell?

Digitec Galaxus covers electronics & tv and is reachable at galaxus.ch. Our direct search links open the shop's own result page for a term instead of its homepage.

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Digitec Galaxus — Electronics & TV

Switzerland's largest online shop, tech roots, huge range. Headquartered in Switzerland, shipping to 7 European countries.

Digitec Galaxus (galaxus.ch) is operated from Switzerland and delivers to 7 European countries. EU rules apply: 24 months warranty and a 14 day right of withdrawal, with returns going back to Switzerland.

At a glance

Website	galaxus.ch
Country	Switzerland
Focus	Electronics & TV, Home & Living, Garden & Grilling, Sports & Outdoor, Generalists & Marketplaces
Delivers to	7 European countries
Ships from	Switzerland

Who is behind Digitec Galaxus?

Switzerland's largest online shop, tech roots, huge range.

Digitec Galaxus runs its online business from Switzerland. Contract partner, invoice and return address are therefore based in Switzerland, even when the storefront is shown in your language. Knowing that up front avoids surprises at the first return.

Warranty and returns on a cross-border order

The same consumer rights apply as at home: 24 months warranty under the sale of goods directive (EU) 2019/771 and 14 days right of withdrawal under the consumer rights directive 2011/83/EU. Your counterpart is the seller in Switzerland. The difference is logistics, not law: returned goods travel back to Switzerland, which stretches the processing time. For cross-border disputes the European Consumer Centre is the point of contact.

What people buy at Digitec Galaxus

These searches run straight against galaxus.ch, so you land on its own result page.

Where Digitec Galaxus delivers

Austria, Belgium, France, Germany, Italy, Netherlands, Switzerland.

Digitec Galaxus is a European alternative to

Shoppers usually reach for these non-European retailers for electronics & tv. Digitec Galaxus covers the same ground from Switzerland, inside EU consumer law and with European delivery.

Best Buy — bestbuy.com (USA)
Amazon — amazon.com (USA)
Banggood — banggood.com (China)

When Digitec Galaxus is the wrong choice

You want a bulky item that has to be collected or swapped on site. A cross-border return is exactly the effort a local dealer takes off your hands.
You need the item tomorrow. Parcels leaving Switzerland take longer than those from a warehouse in your own country.
Your basket is small. On low order values the shipping cost usually eats up the price advantage.

Frequently asked questions about Digitec Galaxus

Where does Digitec Galaxus ship from?: Digitec Galaxus operates from Switzerland and serves 7 European countries from there. Delivery time depends on that distance, so check the delivery window shown on the product page.
Does the two year warranty apply when ordering from Switzerland?: Yes. Directive (EU) 2019/771 applies across the EU, as does the 14 day right of withdrawal. The claim is against the seller in Switzerland, so a return travels abroad.
What does Digitec Galaxus sell?: Digitec Galaxus covers electronics & tv and is reachable at galaxus.ch. Our direct search links open the shop's own result page for a term instead of its homepage.